A flight from Manchester to UAE was delayed on Sunday due to a power outage at the British airport, creating “chaos”.
Emirates airline sent out a message to passengers, informing them of the flight delay.
In the early hours of Sunday, Manchester Airport was affected by a significant power cut.
Jasmine B, scheduled to fly on EK0022 from Manchester to Dubai on Sunday, spoke to Khaleej Times.
“My flight was scheduled for 9.50am from Manchester to Dubai. As I was leaving for the airport, I noticed that there was a 3-hour delay in my flight. However, I didn’t think much of it and assumed a technical error or shortage of planes,” she said.
“I got to the airport at 7am and was not informed of my flight cancellation until 9.45am, after standing outside the airport for over 2 hours,” Jasmine added.
“Nobody was being let in or let out and the updates during the waiting period were non-existent, we were kept being told to ‘just wait’. There were numerous mothers, with their young children, sitting on the side of the road. They had been there since the early hours of the morning. We were eventually informed about the mass power cut in the airport,” she said.
Now, Jasmine’s flight from Manchester to Dubai will depart on Monday at 12.30pm.
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Power has been restored but the outage affected important systems, including the processing of boarding cards and baggage screening, which has caused significant delays, particularly in Terminals 1 and 2, the British airport said.
All flights from Terminals 1 and 2 have been cancelled until further notice and passengers due to travel from those terminals are advised not to come to the airport and to stay in touch with their airlines, Britain’s third busiest airport said in an advisory on Sunday.
Passengers due to fly from Terminal 3 should come to the airport as normal unless advised otherwise by their airline, but the flights could be affected by delays, according to the advisory.
Manchester airport alerted that some arriving flights were being diverted to other airports, which meant that people arriving to receive passengers from the airport should check before setting out.
Taking to social media platform X, videos have been shared of long queues at the airport.
Watch below, a video of Manchester airport, that Jasmine shared:
Some of the passengers who arrived at the airport said their baggage had been thrown on any carousel, and that there was no communication at all for passengers to guide them.
Other passengers said there were “chaotic” scenes at the airport as the terminals were filled with passengers unable to board flights due to cancellations and delays.