GENEVA – 30 July 2024–SITA, the leading providerofair transport technology solutions, will be installing its state-of-the-art passenger verificationand check-in solutions to Shanghai Pudong International Airport to greatly enhance the experience of travelers through the airport. Through this partnership,SITA will deploycommon-use self-service bag drops (SBD) and kiosks forPudong Airport’s foreign airlines and their passengers, making the journey through the terminal much easier and efficient.
Pudong Airport is the busiest international hub in China, with half of its total passenger traffic made up of international travelers, and as more international routes reopen post-pandemic, the number of flights and passengers is expected to rise.With the need for faster and easier operations at the airport,SITAhas deployed52 kiosks and 14 SBDs across the airport, allowinginternational passengers to independently check in early before counters open. Travelers willavoid long queues andbeat congestion, benefiting from a seamless check-in and verificationexperience.
As the next step, SITA will work together with Pudong Airport to help the airport enhance the end-to-end self-services through a low-touch, safe environment, which is also in line with the airport’s digital transformation strategy.
Sumesh Patel, President, SITA APAC, said, “As air travel booms globally, and airports see a massive surge in travelers, there is an increased need for technology that can speed up the boarding process, reducing delays and traffic for passengers.With this collaboration, Pudong Airport gainsSITA’sleading self-service solutions, tailored to bring a streamlined journey tointernational travelers at Pudong Airport. As always, we are committed to optimizing the global passenger experience with exceptional technology-driven solutions.”
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