2026 Trends in Access Controllers Report finds interoperability, cloud connectivity and AI are reshaping long-term controller strategies
United Arab Emirates, September 30, 2026 – Mercury Security, a global leader in open architecture access control hardware and an HID brand, today released its 2026 Trends in Access Controllers Report, revealing how changing cybersecurity requirements, interoperability needs, cloud adoption and emerging technologies are putting greater emphasis on the role controllers play in long-term physical access control strategy.
Based on a global survey of 561 physical security and cybersecurity professionals, including respondents from the Middle East, and administrators responsible for access control management, systems integrators, installers and end users, the report found that 78% of respondents consider the controller important or critical to their physical access control system (PACS) strategy, up from 72% in 2025. This growth reflects the controller’s expanding role in the security environment. As it connects more devices, systems and applications across the security environment, organizations are placing greater importance on infrastructure that can address current requirements while supporting new capabilities over time.
Cybersecurity represents one of the clearest gaps between respondents’ requirements and their existing infrastructure. 32% say cybersecurity features are missing from their current controller systems, up from 21% in 2025. The gap comes as 74% reported cybersecurity and IT coordination have become more complex to manage, even as 86% say their organizations actively work to stay current with changing cybersecurity and data protection standards.
“Organizations recognize the cybersecurity risks facing connected access control systems, but the infrastructure in place isn’t always keeping pace,” said Steve Lucas, Vice President, Sales, Mercury Security. “As they look to modernize, users also want to protect existing investments. That makes interoperability increasingly important and puts more weight on choosing controller platforms that can address current security requirements while providing the flexibility to support what comes next.”
Additional findings from the report include:
Interoperability Influences Purchasing
69% of respondents identified interoperability as a critical factor in controller procurement, while 82% said backward and forward compatibility is important to future infrastructure planning. The findings point to a preference for gradual modernization that protects existing investments while giving organizations the flexibility to adopt new capabilities over time.
Mobile credentials are influencing those decisions as well, with half of respondents already using or planning to adopt mobile solutions and 46% ranking mobile credential integration among the trends driving controller purchases.
Cloud Demand is Growing Faster Than Deployment
Cloud connectivity ranked among the leading factors influencing controller purchases, cited by 56% of respondents, up from 50% in 2025. However, only 41% reported that their controllers are currently cloud-enabled, and 26% said cloud enablement is missing from their existing systems. The findings suggest interest in cloud capabilities is growing faster than current infrastructure can support them.
AI and Advanced Capabilities Add New Infrastructure Demands
Behavioral analysis and anomaly detection rose from 44% in 2025 to 56% in 2026, while facial recognition was cited by 60%, and predictive security and threat prevention by 50%. As these applications advance, processing power, storage, connectivity, cybersecurity and integration architecture are becoming greater considerations in controller selection.
More than 39% of respondents are also exploring or have adopted edge computing within their security ecosystems, while 41% have integrated controller data with building occupancy and utilization programs, demonstrating how access control infrastructure can increasingly support applications beyond traditional door control.
Taken together, the findings show how controller selection is evolving from a hardware purchase into a longer-term infrastructure strategy. Organizations are balancing immediate priorities such as reliability and cybersecurity with the need to support future technologies, integrate with surrounding systems and modernize without replacing infrastructure all at once.
The full 2026 Trends in Access Controllers Report is available here.
About Mercury Security
Founded in 1992, Mercury Security is at the forefront of innovation in access control. With over 30 years of expertise and commitment to open architecture, Mercury has built a future-proof platform that ensures seamless interoperability between leading software and technical solutions.
As the trusted controller platform supplier for open architecture-based deployments, Mercury has more than 8 million controllers installed worldwide. In collaboration with our partners and parent company, HID, Mercury continues to drive innovation by establishing controller standards that promote long-term stability and adaptability in the ever-evolving security landscape. For more information, visit mercury-security.com.
About HID
HID powers the trusted identities of the world’s people, places and things. We enable people to transact safely, work productively and travel freely. Our trusted identity solutions give people convenient access to physical and digital places and connect things that can be identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives and billions of things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID has over 4,500 employees worldwide and operates international offices that support more than 100 countries. HID is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com.
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